Setup Guide
Getting Started with RDM Physio App
From purchase to live clinic — here's exactly what to expect.
After Purchase
What Happens After You Purchase
A guided, hands-on process — we handle everything, you just stay available.
Confirmation & Welcome
We confirm your purchase and reach out to begin your onboarding.
Onboarding
A quick discussion to understand your clinic setup, requirements, and any customization needs.
Billing Customization
We set up your clinic's billing format with your clinic name, address, and contact details — so every bill and invoice generated by the app reflects your clinic's identity. We have a standard format that we customise for you.
Firebase Setup
A one-time quick setup of your private Google Firebase account — guided by us with a step-by-step document. This is what gives your clinic full data ownership. Simple, one-time, done.
Customization (if applicable)
If you've requested custom assessment forms, session templates, or other modifications — we capture requirements and build them.
Deployment & Testing
We deploy your app, run tests, and make sure everything works perfectly before handover.
You're Live
Your clinic's private RDM Physio App is live and ready to use.
Typical Timeline
1–2 days
working days
We aim to deliver faster wherever possible. Timelines may vary subject to customization requirements or ongoing deployments.
Firebase Setup
Your Firebase Setup — We Handle It for You
Because each clinic gets its own private system, there's a one-time Firebase setup. The good news — we handle it for you. We create and configure your own private Google Cloud project, complete the verification, and activate it. It's done once, and you end up owning it entirely.
Once done, your clinic's data lives entirely in your own private project — fully owned by you, not on our servers.
What's involved
- A Google account for your clinic — we create it and hand it over to you, or use one you already have
- A quick one-time KYC verification (identity and address proof, as required by Google) — we complete this with you
- A ₹1,000 prepaid Firebase credit to activate your cloud — we set this up for you, or you can pay Google directly and we'll guide you. It's prepaid usage credit, and any unused amount is refundable on request.
Transparent Running Costs
What It Costs to Run — Clearly Explained
What you get at no cost
Google's free tier is generous for a single clinic:
- 5 GB of document storage — roughly 2,000+ files (X-rays, scans, PDFs, reports)
- 1 GB of database space for all patient, session and billing records
- 50,000 reads, 20,000 writes and 20,000 deletes per day — these reset daily
When you'd start paying
Charges apply only beyond these free limits — nothing kicks in immediately:
- Normal single-clinic activity stays within the free tier for a long time.
- The first thing to grow is document storage, as files slowly accumulate over months.
- Even then, charges are usage-based and small.
Realistic monthly cost
typical / month
Based on approximate daily usage we've tested across normal clinic activity, expect this range for at least the first year. A small baseline can come from things like database indexes and background functions, even while your core usage stays free. It's usage-based, so it scales gradually as your clinic grows — more patients, documents and daily activity nudge it up — but it stays proportional and always visible on your own Google dashboard.
Your ₹1,000 prepaid credit covers these small charges as they arise — at typical usage it lasts well over a year, often much longer. Any unused credit is refundable on request, and you can see exactly what you're using on your own Google dashboard — fully transparent.
Checklist
What to Have Ready
A quick list so you're prepared before we begin.
Before We Begin
- A Google account (or willingness to create a dedicated one for your clinic)
- Identity proof (Aadhaar, PAN, or passport)
- Address proof
- Your clinic name, address, and contact details (for billing setup)
- Any customization requirements you'd like to discuss
Annual Maintenance
Annual Maintenance — What's Covered
Applies to One-Time License holders at ₹599/year.
Covered
- Infrastructure updates (platform, database, runtime compatibility)
- Critical bug fixes
- Ensuring the app continues to run smoothly on updated environments
Not Covered
- New features or module upgrades (available on subscription plans)
- Additional modules beyond your purchased plan
- Custom form development or UI changes
- New integrations or third-party additions
Support
We're Here After You Go Live
After deployment, we're here if you need us. Reach out to us at rdmappdemo@gmail.com for any queries, issues, or guidance post-launch. We're a small, focused team — you'll always speak to someone who knows your setup.
Ready to get started?
Pick a plan or talk to us — we'll take it from there.